Office Policies & Mission

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

  • Monday & Tuesday 8 a.m. – 5 p.m.
  • Wednesday 9 a.m. – 5 p.m.
  • Thursday 10 a.m. – 7 p.m.
  • Friday 9 a.m. – 1 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance/Flex Spending

Our office is committed to helping you maximize your insurance and flex spending benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we participate with most insurance companies and will submit claims on your behalf. If you have any questions, our courteous staff is always available to answer them.

Insurances we participate with: Aetna, BCBS Anthem, Assurant, Cigna, Connection Dental, Delta Dental, Denta Max, Dentquest, Dominion Dental/ Kaiser, GEHA, Guardian, Humana, Metlife, Principal, United Concordia. We also accept Medicaid, upon approval, for adolescent patients.

Payment Plans

We recognize that orthodontics is an investment, and it is our goal to create a financial plan that is comfortable for you and your family’s budget. Payment plans and 0% interest financing are available.

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